Order status and overview

Order status and overview

Order status and overview

Where can I view the status and content of my quotes and orders?

Each quote and order will have a status indicating, how far in the process from creation over shipping to invoicing the quote or order is.

You can view status of each quote and order either in your order overview or on the related quote or order page.

Access quote and order overview by clicking on "Account" in top right corner.

What does the statuses of my quotes and orders mean?

A quote or order can have the following statuses:

  • Awaiting quote: Your request for quote has been submitted and Vestas will soon begin processing of it
  • Quote being processed: Your request for quote is being processed by Vestas
  • Quote received: You have received your quote from Vestas
  • Order confirmed: You have confirmed your order
  • Shipped: Your order has been shipped
  • Invoiced: Your order has been invoiced

Can I view quotes and orders requested by my colleagues?

You have access to all request for quotes and orders related to your entire account*. This means that you are able to see the requests and orders of your colleagues who can purchase for the same account as you, as well as the requests and orders that you have placed. You are also able to accept, edit, comment or cancel on the request for quotes and orders, which your colleagues have placed.

* Certain roles do not have access to quotes and orders overview on Shop Vestas.